At GURU TECHNOLOGIESS LLC, customer satisfaction is our top priority. If you are not completely happy with your purchase, we’re here to help. Please read our refund policy carefully.
1. Eligibility for Refunds
Refunds are available for products that are defective, damaged, or not as described.
- To be eligible, you must notify us within 14 days of receiving your order.
- The product must be unused, in its original packaging, and in the same condition as you received it.
2. Refund Process
- Once we receive your return request, we will inspect the product.
- If approved, a refund will be issued to your original payment method.
- Refunds may take up to 30 business days to appear in your account, depending on your bank or payment provider.
3. Non-Refundable Items
The following items are not eligible for a refund:
- Customized or special-order items.
- Products that have been used, altered, or damaged after delivery.
- Items purchased on clearance or marked as “final sale.”
4. Exchanges
If you received a defective or damaged product, we are happy to exchange it for the same item. Please contact our support team to arrange an exchange.
5. Shipping Costs
- Shipping costs are non-refundable.
- If a refund is approved, only the product cost will be refunded.
- For returns, customers are responsible for return shipping unless the item was defective or incorrect.
6. Fraud Prevention
To protect our customers and business, we may require additional verification for refund requests. Orders that fail verification may be denied.
7. Contact Us
If you have any questions or would like to request a refund, please reach out to us:
Hours: Monday to Friday, 9:00 AM – 6:00 PM
Business Name: GURU TECHNOLOGIESS LLC
Phone: +1 9899416026
Email: desk@anbpvtltd.com
Address: 831 Bradley St. Brooklyn, NY 11552